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Privacy Policy

Last updated: 2025

At Feelmor (“we”, “our”, “us”), accessible at feelmor.com, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Store name: Feelmor
Website: https://feelmor.com
Email: contact@feelmor.com
Phone: +44 7877 425142

Business address:
47 Sheardale Drive
Tillicoultry, Scotland FK13 6LN
United Kingdom

2. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely by third-party payment providers; we do not store card details)

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the site
  • Cookies and similar technologies

3. How We Use Your Information

We collect and use your information to:

  • Process and deliver your orders
  • Communicate with you about your purchase
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and unauthorised activity
  • Comply with legal and regulatory obligations

We only use your data where we have a lawful basis to do so.

4. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

  • Contractual necessity – to fulfil your order
  • Legal obligation – for accounting, tax, and regulatory purposes
  • Legitimate interests – improving our services and preventing fraud
  • Consent – for marketing communications (where applicable)

5. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with trusted third parties only where necessary, including:

  • Payment processors
  • Shipping and delivery partners
  • Website hosting and technical service providers
  • Legal or regulatory authorities when required by law

All third parties are required to handle your data securely and in accordance with data protection laws.

6. International Data Transfers

Some service providers may process data outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections required by UK GDPR.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Comply with legal, accounting, or reporting obligations

When data is no longer required, it is securely deleted or anonymised.

8. Your Rights (UK Customers)

Under UK data protection law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (where legally permitted)
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent at any time (where consent applies)

To exercise any of these rights, please contact us at contact@feelmor.com.

9. Cookies

We use cookies and similar technologies to:

  • Ensure website functionality
  • Analyse website traffic
  • Improve user experience

You can manage or disable cookies through your browser settings. For more information, please see our Cookie Policy.

10. Data Security

We take reasonable technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, disclosure, or alteration.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Marketing Communications

If you opt in to receive marketing communications, you may unsubscribe at any time by using the link provided in our emails or by contacting us directly.

We do not send unsolicited marketing emails.

12. Children’s Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any updates will be posted on this page with the revised date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: contact@feelmor.com
📞 Phone: +44 7877 425142